Job Description
Job Details
Division: Excellerate Services
Industry: Integrated amenities (Soft Services)
Business Unit: Operations – Security
Minimum experience: 2-4 years’ (Security industry) and at least 1-2 years’ Site Supervisory or Acting Site Manager Role
Job practical area: Operations Management
Job Description
Who we are
Excellerate Services is an integrated services (soft services) provider with a presence across Africa, The Middle East and the UK. Our core purpose is to add measurable price to our clients.
We do this by means of growing environments the place human beings can thrive.
This means that their residences are secure, personnel and site visitors are safe, buildings are clean, hygienic and pest free, gardens are properly maintained, parking user-friendly and the occupier trip is greater with indoor plantscaping and progressive meals service offerings.
Why pick us
Our Vision is to be Africa’s main trusted issuer of totally integrated, self‑performing property related solutions and services, pushed through quality, excellence and ahead thinking.
Our Story: Established in 1978, Excellerate Services has grown into one of the most respected smooth services organizations globally. We focal point on the fine integration of people, procedures and science as a key enabler of operational excellence. By becoming a member of us, you grow to be phase of a group that makes use of revolutionary technological know-how and strong business processes—underpinned through an ISO 9001 nice system—to gain greater service degrees and measurable outcomes. We offer a dynamic, progressive environment the place service transport is moved ahead thru analysis, digital tools, and a dedication to results.
Why Join Us
At Excellerate Services, you will be part of a dynamic and forward-thinking employer dedicated to innovation, excellence, and continuous improvement. We provide an environment the place employees are empowered to make contributions meaningfully and grow professionally while turning in measurable consequences for our clients.
About the role
The Site Manager (Security) is accountable for the tremendous day-to-day administration of site-based security operations, ensuring contractual compliance, disciplined manpower management, proactive threat control, and remarkable purchaser carrier transport in line with Excellerate Services Group standards, patron SLAs, and statutory requirements.
What you will bring
Inherent necessities for the function (non-negotiable)
Grade 12 (Matric) – essential
PSIRA Registration (Minimum Grade C; Grade B advantageous).
Minimum 2-4 years’ journey in the security industry
At least 1-2 years’ journey in a site supervisory position or performing web page manager role
Knowledge of safety operations, put up guidelines and get admission to manage procedures
Working expertise of the company SOPs and purchaser site requirements
Basic appreciation of Health & Safety tactics and incident reporting
Computer literacy with working information of MS Word and primary Excel
Ability to entire reports and maintain web site documentation
Key Competencies:
Good verbal and written verbal exchange capabilities (English; additional local language advantageous)
Basic humans supervision and personnel coordination skills
Ability to comply with directions and boost things appropriately
Good reporting and record-keeping ability
Strong feel of discipline, integrity, and professionalism
Ability to manage purchaser interaction at site degree professionally
Key Responsibilities
Responsible for supervising safety officers on web page and ensuring all posts are manned according to the roster and put up instructions.
Reports any shortages, late arrivals, or deployment issues right away to the Key Accounts Manager.
Responsible for monitoring attendance, timekeeping, and habits of security officers on website in line with the Company Code of Conduct.
Escalates disciplinary issues and supports investigations as steered by management.
Responsible for coordinating the instant website online response to incidents and making sure incidents are logged precisely in the occurrence book.
Escalates incidents and submits reports to management inside required timeframes.
Responsible for making sure that any workplace injury, accident, or fitness and protection incident is said immediately to management in line with corporation procedures.
Responsible for every day verbal exchange with the client regarding website problems and operational matters.
Refers complaints, provider concerns, and requests for modifications to management for action.
Responsible for checking access control registers every day to make sure entries are completed correctly and legibly.
Reports irregularities and submits exception records to management.
Responsible for checking that issued tools and uniforms are worn successfully and are serviceable on site.
Reports gear shortages, defects, or losses to management for corrective action
Responsible for conducting after-hours site visits, standby duties, and responding to pressing operational calls when required.
Attends meetings or provides telephonic aid on relaxation days
As per Excellerate Services Recruitment and Selection Policy: All fairness techniques will observe as the Company is dedicated to advertising internally. The Company reserves the proper to seek external candidates must no suitable functions be received.
Excellerate Services is committed to striving for range and equitable representation in our workforce. Preference may also therefore be given to suitably qualified candidates as recognized in our employment equity plan. Persons with disabilities are prompted to apply.
Important Note: All involved candidates need to submit their CVs with all applicable skills attached, which includes a letter of application. Please specify the role that you are making use of for. If you are no longer contacted as a short-listed Candidate inside 2 weeks of the closing date, please consider your application as unsuccessful.