Fidelity Services Group needs a Call Centre Agent for a 3-month temporary job in Nelspruit. You’ll take inbound calls, help customers and handle emails and admin. If you have matric, computer skills and some call centre experience, apply. This is an employment equity position.
Key details
- Organisation: Fidelity Services Group
- Location: Nelspruit (Mbombela), Mpumalanga
- Closing date: 17 November 2026
- Duration / Type: Temporary, 3 months
- Stipend / Salary: Market related
- Reference: 211387
Requirements
- Matric
- Computer literate
- Customer service experience in a call centre
- Good communication skills
- Employment equity position
Duties
- Answer inbound calls and help customers
- Help with simple troubleshooting over the phone
- Reply to emails and website messages from customers
- Update customer requests on the system
- Follow up with admin such as emails, paperwork and other departments
- Take ownership of escalated queries until they are solved
- Meet team service, quality and productivity targets
How to apply
Apply online before 17 November 2026. You’ll need to sign in or register on Careers24.
Apply for Call Centre Agent (3 Months Temp) – Fidelity (Nelspruit)
Only successful applicants will be contacted. If you haven’t heard back within two weeks of the closing date, take it that your application was unsuccessful.