DOMESTIC AND HOUSEKEEPING POSITION

Front of house position

Experience:

• Customer Service: prior experience in customer-facing roles, especially in hospitality, retail, or restaurants.
• POS Systems: Proficiency with point-of-sale (POS) systems and handling transactions.
• Communication: Excellent verbal communication skills.
• Problem-Solving: Experience handling customer complaints and resolving issues.
• Teamwork: Proven ability to work effectively as part of a team.
• Multi-tasking: Experience in managing multiple tasks simultaneously in a fast-paced environment.

Requirements:

• Education: High school diploma or equivalent (some employers may prefer additional education or training in hospitality management).
• Appearance: Professional and well-groomed appearance.
• Interpersonal Skills: Strong interpersonal skills and a friendly, welcoming demeanor.
• Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays.
• Language Skills: Proficiency in the primary language of the establishment; additional languages are a plus.
• Physical Stamina: Ability to stand, walk, and carry items for extended periods.
• Certifications: Food handler certification or equivalent, depending on regional requirements.
• Reliability: Punctuality and a strong work ethic.
• Basic Math Skills: Competence in basic arithmetic for handling transactions and billing.
• Knowledge of Menu/Services: Thorough understanding of the menu or services offered to answer customer questions effectively.

Conflict Resolution: Training or experience in conflict resolution and customer service best practices.

Safety and Hygiene: Knowledge of and commitment to safety and hygiene standards.

SEND YOUR CV TO: info@ymleatery.co.za